Our Commitment
We operate an entertainment platform offering casino games and sports betting where responsible gaming stands as our fundamental priority. Our objective is creating a safe environment where gambling and betting remain recreational activities without leading to problems. We provide comprehensive control tools and resources for players requiring assistance. Gaming and betting should be enjoyable – we dedicate ourselves to preventing negative consequences.
Warning Signs of Problem Gaming
Recognizing when entertainment transforms into addiction is crucial. Problem gaming manifests in various ways, yet distinct warning signals exist. You spend more money than originally planned. Casino games or sports betting consume increasing amounts of time, displacing other interests. You attempt to recover losses through additional wagers, entering a destructive cycle. You borrow money or use credit to fund gaming. You conceal the extent of your gaming or betting activities from loved ones. You experience irritability or anxiety when attempting to stop.
Gaming becomes problematic when it impacts your financial situation, relationships with family and friends, professional performance, or mental health. If you recognize yourself in these descriptions, it's time to seek help. Acknowledging a problem is the first step toward resolution.
Self-Control Instruments
We provide a suite of tools enabling you to control your gaming and betting activities and establish personal boundaries. These features are accessible in your user account and activated upon request.
Deposit limits allow you to set maximum deposit amounts per day, week, or month. After reaching the limit, further deposits are blocked until the chosen period expires. This helps control expenditures and stay within your entertainment budget. Limit increases take effect immediately, while decreases apply after a 24-hour reflection period.
Loss limits establish the maximum amount you can lose within a specified timeframe. Upon reaching this threshold, gaming is automatically blocked. This feature proves particularly valuable for players prone to impulsive decisions when attempting to chase losses.
Session time limits restrict the duration of uninterrupted gaming or betting. After the set time elapses, the system sends a notification or automatically terminates the session. Regular breaks help maintain control and enable deliberate decision-making.
Stake limits allow capping the maximum amount per individual bet or game round. This prevents high impulsive wagers during emotionally charged moments and promotes rational budget allocation.
Temporary Break from Gaming
If you feel you're losing control or simply need a pause, utilize the temporary self-exclusion feature. You can block your account for periods ranging from 24 hours to six months. During this time, platform access is impossible and all marketing communications cease.
To activate a break, contact our support or use the appropriate section in your account settings. Requests are processed immediately without possibility of cancellation until the chosen deadline expires. After the period ends, access is automatically restored, though you may extend the exclusion if necessary.
Permanent Self-Exclusion
For players with serious problems, permanent self-exclusion is available. This is an irreversible decision that closes your account forever. Before activation, ensure you've withdrawn all balances. After confirming the request, access is permanently blocked.
We also collaborate with national exclusion databases. If you're registered in such a database, notify us and we'll immediately block your account according to program requirements.
Reality Checks
During gaming or betting, it's easy to lose track of time and spending. We employ a notification system that periodically reminds you of session duration and amounts spent. These messages help you return to reality and consciously decide whether to continue or stop.
Configure reminder frequency in your user account. We recommend notifications every 30 to 60 minutes of uninterrupted play. Use these moments to assess your condition and ensure gaming remains entertainment.
Protection of Minors
Gambling and sports betting are strictly prohibited for individuals under 18 years old. We use age verification systems requiring identity confirmation before gaming begins. All registration attempts by minors are prevented and accounts immediately blocked.
Parents and guardians can install parental control software blocking access to gambling websites on home devices. We recommend discussing gambling risks with children and monitoring their online activities. Keep your access credentials secure and never share them with minors.
Support Organizations
If you or someone close to you struggles with problem gaming, don't hesitate to seek professional help. Organizations exist providing free, confidential support for people with gambling problems.
Gamblers Anonymous is an international mutual aid group with a twelve-step program. In meetings, participants share experiences and support each other on the recovery journey. Professional counseling services offer consultation, therapy, and outpatient treatment for affected individuals and relatives. National health agencies provide educational materials, self-assessment tools, and access to treatment options.
Many countries operate national helplines available 24/7. Qualified counselors help assess situations and recommend appropriate next steps. Don't hesitate to seek help – gambling addiction is treatable with proper support.
Safe Gaming Guidelines
Follow basic recommendations to keep gambling and betting as entertainment. Set a budget before playing and adhere to it strictly. Use only money you can afford to lose and never play with borrowed funds. View gaming as recreational activity, not income generation. Winning is a pleasant bonus but not the primary objective.
Take regular breaks every 30 to 60 minutes. Don't play under alcohol influence or during emotional distress. Balance gaming with other life interests and don't let it dominate. When your planned budget is exhausted, stop playing. Attempts to chase losses almost always result in greater losses.
Our Promise
We continuously improve our responsible gaming measures, monitor current scientific findings, and implement industry best practices. Our support team is trained to recognize signs of problem gaming and assist in activating protection tools. We never send marketing materials to players who have set limits or self-excluded.
Your wellbeing takes precedence over commercial interests. If you notice gaming is no longer entertainment, act immediately. Use available control tools or seek professional help. We stand ready to support you on the path to responsible gaming.